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Buyer Protection
Buyer Protection
Protecting Your Purchase from Click to Delivery
Welcome to "CHICWAY.SHOP" Buyer Protection
We want you to shop with confidence. That's why we provide guarantees that ensure you'll receive your item on time and as described.
What guarantees can I get?
Everyone who shops on "CHICWAY.SHOP receives the following guarantees:
Full Refund
If you don’t receive your order
Order generation, no tracking number within 15 days
You will get a full refund if your order does not arrive within the delivery time promised by us. (60 days of order protection period, to ensure that you have enough time to protect)
Full or Partial Refund
If the item is not as described
If your item is significantly different from the product description, you can A: Return it and get a full refund, or B: Get a partial refund and keep the item.
We can also offer additional guarantees for their products:
Domestic Returns
Products which fall under this return policy can be returned domestically, as long as they are unused and in the original packaging. No questions asked!
Guaranteed Genuine
If a product that falls under this guarantee is found to be counterfeit, you will get a full refund (shipping costs included).
How does Buyer Protection work?
Contact Us
If your order hasn't arrived within the promised time, or isn't as described - contact the us.
CHICWAY.SHOP are happy to quickly resolve any issues.