Now the European ware-house can ship: Gotway Msuper X 1600wh(more)
Coming soon in the European ware-house: INMOTION V5F, INMOTION V10F, CHIWAY S2 E-scooter
Coming soon in the US ware-house: INMOTION V5F, INMOTION V10F, CHIWAY S2 E-scooter
Inventory updates are updated every Wednesday, please pay attention to website information.
----------------------------------------------------------------------------------------------------------2020/07.29
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Buyer Protection

Buyer Protection


Protecting Your Purchase from Click to Delivery
Welcome to "CHICWAY.SHOP" Buyer Protection
We want you to shop with confidence. That's why we provide guarantees that ensure you'll receive your item on time and as described.

 
What guarantees can I get?

Everyone who shops on "CHICWAY.SHOP receives the following guarantees:
 
Full Refund

If you don’t receive your order

Order generation, no tracking number within 15 days

You will get a full refund if your order does not arrive within the delivery time promised by us. (60 days of order protection period, to ensure that you have enough time to protect)
 
Full or Partial Refund
If the item is not as described

If your item is significantly different from the product description, you can A: Return it and get a full refund, or B: Get a partial refund and keep the item.
We can also offer additional guarantees for their products:

Domestic Returns

Products which fall under this return policy can be returned domestically, as long as they are unused and in the original packaging. No questions asked!

Guaranteed Genuine

If a product that falls under this guarantee is found to be counterfeit, you will get a full refund (shipping costs included).
 
How does Buyer Protection work?

Contact Us
If your order hasn't arrived within the promised time, or isn't as described - contact the us.
CHICWAY.SHOP are happy to quickly resolve any issues.

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Buyer Protection